Acceptable Use Policy

Website: energycentralhub.com

Contact: info@energycentralhub.com

This Acceptable Use Policy (“Policy”) outlines the rules for accessing and using the services provided by Energy Central Hub. By using our website, you agree to abide by these terms, which are designed to ensure a safe, reliable, and professional environment for all residential users and building partners.

1. Prohibited Activities

You agree not to use the Energy Central Hub website or services to:

• Illegal Acts: Violate any local, state, federal, or international laws or regulations regarding energy utilities or telecommunications.

• Fraudulent Content: Provide false information regarding property ownership, electrical permit status, or residential load requirements.

• Harmful Software: Transmit any data or upload any material that contains viruses, Trojan horses, worms, or any other harmful programs designed to adversely affect computer hardware or software.

• Unauthorized Access: Attempt to gain unauthorized access to our administrative systems, user databases, or the private infrastructure of our utility partners.

2. Residential Focus & Accuracy

Energy Central Hub is a specialized platform for residential new connections. Users are prohibited from:

• Submitting commercial or industrial load requests under residential headers to circumvent standard utility protocols.

• Using the site to "scrape" or harvest data regarding utility rates, infrastructure locations, or competitor pricing for automated use.

3. Communications Standards

Any communication through our site (contact forms, support emails, or portal uploads) must be professional. We strictly prohibit:

• The use of defamatory, obscene, offensive, or hateful language.

• The promotion of discrimination based on race, sex, religion, nationality, disability, sexual orientation, or age.

• Harassment or intimidation of our technical coordinators or utility authorized dealers.

4. System Integrity

You may not take any action that imposes an unreasonable load on our infrastructure. This includes:

• Using automated systems (bots, spiders, or periodic "pings") that access the site more frequently than a human could reasonably produce in the same period.

• Bypassing any measures we may use to prevent or restrict access to the site.

5. Enforcement and Termination

Energy Central Hub reserves the right to determine whether there has been a breach of this Policy. When a breach has occurred, we may take such action as we deem appropriate, including:

• Immediate, temporary, or permanent withdrawal of your right to use our site.

• Issue of a warning to you via info@energycentralhub.com.

• Disclosure of such information to law enforcement authorities as we reasonably feel is necessary.

6. Policy Updates

We may revise this Acceptable Use Policy at any time by amending this page. You are expected to check this page from time to time to take notice of any changes we make, as they are legally binding on you.

Contact Information For questions regarding this policy, please contact our compliance team at:

Email: info@energycentralhub.com